SHIPPING POLICY

The Art of Rachel Shultz automatically ships to customers located in the United States. Our shipping department is open M-F 9 AM-3 PM PT excluding holidays. Please refer to the policy below for more information about how items are shipped.

If you are located outside of the United States and wish to purchase something from The Art of Rachel Shultz, please contact us directly to discuss your options. 

PLEASE NOTE:  All major shipping providers have reported products may require more time to be delivered due to COVID-19 impacts. You should refer to the USPS, UPS and FedEx websites for additional carrier information and updates.

ORIGINAL PAINTINGS: All original painting purchases are carefully packaged and shipped in either a special padded artwork shipper or wooden crate directly from the artist's studio in California.

Due to the wide variety of image sizes, frames, and weights of the original artwork, shipping will be coordinated directly between the artist and the buyer once the purchase has been made. The buyer will have the option to decide which packing and shipping method best suits their needs, but the artist requires everyone purchase additional shipping insurance to safeguard their new original artwork investment.

To receive a shipping quote prior to purchase, please contact the artist at rjsartstudio@gmail.com and provide the name of the piece you wish to purchase, your complete address including zip code and contact number.

Hand delivery and local pick up from the Rachel Shultz Art Studio can also be arranged for buyers located within the Los Angeles metro area.

FINE ART PRINTS: All fine art print purchases include FREE SHIPPING VIA FEDEX GROUND to locations in the United States. Please allow 2-4 weeks for delivery. 

My shipping company has 15+ experience shipping artwork to collectors around the globe and guarantees the timely and professional delivery of every order. All new print purchases are carefully packaged and shipped in special padded artwork shippers directly from their warehouse in Texas. *

TRACKING: You will receive a shipping confirmation email with tracking information after your order has been prepared and packaged for delivery.

* In the unlikely event your Fine Art Print order arrives damaged due to no fault of your own, please email a replacement request including photos and a description of the damage to rjsartstudio@gmail.com and a replacement will be provided at no additional charge as soon as the request has been verified.